Privacy Policy
Your privacy is paramount to us. This policy outlines how we protect, collect, and use your information with the highest standards of legal compliance and ethical business practices.
Last Updated: Sept 14, 2025
Our Commitment to Privacy
NiyyahNexus ("Company," "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
When you use our services, we may collect:
- Contact Information: Name, email address, phone number, and mailing address
- Demographic Information: Age, gender, location, and cultural background
- Service-Related Information: Your preferences, goals, challenges, and service usage details
- Health & Wellness Information: Physical health status, mental health considerations, and lifestyle factors
- Professional Information: Career details, professional goals, and workplace challenges
- Family Dynamics: Relationship status, family structure, and interpersonal goals
- Payment Information: Billing details and transaction history (processed securely through third-party providers)
Automatically Collected Information
- Technical Data: IP address, browser type, device information, and operating system
- Usage Analytics: Pages visited, time spent, click patterns, and user interactions
- Service Recordings: With explicit consent, service interaction recordings for quality assurance
- Communication Records: Email exchanges, chat logs, and service interaction data
2. How We Use Your Information
Primary Purposes
- Service Delivery: Providing and customizing our services to meet your needs
- Progress Tracking: Monitoring your usage and engagement with our services
- Communication: Sending service updates, notifications, and relevant content
- Service Improvement: Enhancing our offerings and developing new features
- Community Building: Facilitating connections with like-minded individuals (with your explicit consent)
- Legal Compliance: Meeting regulatory requirements and protecting against fraud or misuse
3. Information Sharing & Disclosure
Our Solemn Promise
We will NEVER sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is more valuable than any commercial gain.
Limited Sharing Circumstances
- Service Providers: Vetted third-party vendors who assist in delivering our services (e.g., payment processors, scheduling platforms, email services)
- Legal Obligations: When required by law, court order, or to protect against illegal activities
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with continued privacy protection guarantees)
- Consent-Based Sharing: When you explicitly authorize us to share specific information
- Emergency Situations: To prevent imminent harm to you or others (as permitted by law)
4. Data Security & Protection
Security Measures We Take
- Secure Hosting: We use reputable cloud hosting providers with industry-standard security practices
- Data Encryption: Your data is encrypted during transmission using standard HTTPS protocols
- Access Controls: We limit access to your personal information to authorized personnel only
- Regular Updates: We keep our systems and software updated with the latest security patches
- Secure Payment Processing: Financial transactions are handled by trusted third-party payment processors
- Data Minimization: We collect only the information necessary to provide our services
Important Security Notice
While we implement reasonable security measures to protect your information, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices appropriate for our business size.
5. Your Rights & Choices
Comprehensive Control
- Access: Request a complete copy of your personal information
- Correction: Update or modify inaccurate data
- Deletion: Request removal of your information (subject to legal retention requirements)
- Portability: Receive your data in a commonly used, machine-readable format
- Restriction: Limit how we process your information
- Objection: Opt-out of specific uses of your data
- Withdrawal: Revoke previously given consent at any time
To exercise these rights, contact us via our Contact page.
6. Cookies & Website Technologies
Like most websites, we may use cookies and similar technologies to improve your browsing experience and understand how our website is used.
- Functional Cookies: Help our website work properly and remember your preferences
- Analytics: Help us understand how visitors use our site so we can improve it
- Third-Party Services: Some features may use services from other companies (like payment processors or contact forms) that may set their own cookies
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Third-Party Services
We use various third-party services to operate our business (such as payment processors, email services, and website hosting). These services may process your information according to their own privacy policies and may be located in different countries.
We choose reputable service providers and review their privacy practices, but we encourage you to review the privacy policies of any third-party services we use.
8. Children's Privacy
Our services are designed for adults (18+). We do not knowingly collect information from children under 18. If we discover such collection, we will immediately delete the information and terminate the account.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:
- Email notification to your registered address
Continued use of our services after notification constitutes acceptance of the updated policy.
10. Contact Information
Contact us via our Contact page